Dear Clients, I do hope this finds you and your families well. As we move through the first month of 2018 I wanted to take the time to let you know of some changes we have made to improve the way we serve you and communicate with you. First, due to increasing customer demand we have chosen to move away from 3-day long weekends. As you probably know Rocky Mountain Diesel Ltd. has been open 6 days a week for over 35 years. In addition, we have always closed for long weekend statutory holidays. This year based on where the holiday lands in most cases we will only be closed for two days. For 2018 our holiday hours will be:
- Family Day closed February 11th & 12th
- Easter closed March 30-31 & April 1st
- Victoria Day closed May 20th & 21st
- Canada Day closed July 1st & 2nd
- BC Day closed August 5th & 6th
- Labour Day closed September 2nd & 3rd
- Thanksgiving Day closed October 7th & 8th
- Remembrance Day closed November 11th & 12th
- Christmas Day closed December 23rd, 24th & 25th
I trust this new holiday schedule will serve all our valued clients better. As always, our afterhours contact system is always active. If you require afterhours service, please contact our primary phone number (250)489-3110 and follow the system prompts and someone will call you back.
As always, our primary goal is to serve you to the best of our ability. At the end of January, we installed state of the art messaging system that now allows you to send text messages to our Parts, Service and Body Shop departments. Need an appointment? Want to order a part? Text us anytime 24/7! Please take a moment to add these numbers to your contact lists. We have already started using them to communicate with you.
As always please don’t hesitate to contact me with any questions or concerns you may have.
Sincerely, Chris Thom
President Rocky Mountain Diesel Ltd. Rocky Mountain Collision Ltd.